At About Loyalty, we have a lot of data. Over ½ million people have responded to our surveys now, and we estimate that we have 40 million...

I was one of the last to leave the stadium on the last Saturday of the season. 20,000 people had already departed, leaving me, a few...

It’s back! Here’s my Christmas Quiz to get you into the festive spirit. This year I’m asking about Christmas Song lyrics – we all know...