Loyalty in action: case studies
The Chase Index provides charities and non-profits with a universal measure of supporter experience, based on the core loyalty drivers of commitment, satisfaction and trust.
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Take a look at some of our clients who have taken action to improve their supporter experience, based on tailored insights from The Chase Index, and are already seeing the results.
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Find out what membership of The Chase Index could look like for you - get in touch here.
As seen at Loyalty Day 2024: Find out how the British Red Cross are asking, listening and acting on supporter feedback to improve the experience and grow loyalty.
Hear from Jenna at Breast Cancer Now how measuring the experience has empowered leadership to invest in growing loyalty - and long-term income.
Jo Dunsford, Global Director of Fundraising and Communications, and Heidi Quine, Vietnam Country Director, work together from across the globe to make the supporter experience a priority at Animals Asia.
In this case study, they shone a light on their family-oriented, collaborative ethos - which comes from the very top of the organisation – and shared some practical actions to help you do the same.
