Events
Events are more than just dates in a calendar - they're moments that bring our community together, spark conversations, and inspire fresh thinking.
Throughout the year, we curate a diverse range of experiences, from exclusive member-only workshops to global webinars, that champion the importance of supporter experience.
Whether you're looking to exchange insights with peers, gain valuable industry knowledge, or simply take a step back from "business as usual," this is where you'll find opportunities to engage, learn, and grow.
Keep an eye on this space for upcoming events, and if you’ve missed one, don’t worry — recordings of past sessions will be available here.
And, if you haven't already, subscribe to our mailing list and be the first to hear whenever a new event is live:
"Thank you for an excellent workshop – I really enjoyed today’s session and Chase Index meetings are a highlight of my month!"
Sarah K-W, Alzheimer's Society
Upcoming events and recordings...
Size is our superpower: a supporter experience masterclass for small charities25 Jun 2026, 10:00 – 11:30Zoom
Loyalty Day 202619 Nov 2026, 14:00 – 17:00Online conference
The Chase Index monthly member workshop: It's Christmas!RSVP Closed10 Dec 2026, 10:00 – 12:00Location is TBD
Fundraising Convention 2026RSVP Closed04 Jun 2026, 09:00 – 05 Jun 2026, 17:00Queen Elizabeth II Centre, Broad Sanctuary, London SW1P 3EE, UK
How Tŷ Hafan Children’s Hospice used audience insight to unlock their supporter experienceRSVP Closed03 Jun 2026, 10:00 – 11:30 BSTZoom
Practical ways to build donor loyaltyRSVP Closed30 Apr 2026, 09:30 – 11:30 BSTWorkspace® | ScreenWorks, Screenworks, 22 Highbury Grove, London N5 2EF, UK
Magic moments and loyalty: the impact of surprise and delight at Diabetes UKRSVP Closed29 Apr 2026, 10:00 – 11:30 BSTZoom