Events
Events are more than just dates in a calendar - they're moments that bring our community together, spark conversations, and inspire fresh thinking.
Throughout the year, we curate a diverse range of experiences, from exclusive member-only workshops to global webinars, that champion the importance of supporter experience.
Whether you're looking to exchange insights with peers, gain valuable industry knowledge, or simply take a step back from "business as usual," this is where you'll find opportunities to engage, learn, and grow.
Keep an eye on this space for upcoming events, and if you’ve missed one, don’t worry — recordings of past sessions will be available here.
And, if you haven't already, subscribe to our mailing list and be the first to hear whenever a new event is live:
"Thank you for an excellent workshop – I really enjoyed today’s session and Chase Index meetings are a highlight of my month!"
Sarah K-W, Alzheimer's Society
Upcoming events and recordings...
Battersea Dogs and Cats Home: what we learned when we stopped guessing how supporters felt22 Apr 2026, 10:00 – 11:30 BSTZoom
Magic moments and loyalty: the impact of surprise and delight at Diabetes UK29 Apr 2026, 10:00 – 11:30 BSTZoom
Practical ways to build donor loyalty30 Apr 2026, 09:30 – 11:30 BSTWorkspace® | ScreenWorks, Screenworks, 22 Highbury Grove, London N5 2EF, UK
Putting supporters first at the RNLI13 May 2026, 10:00 – 11:30Zoom
How Tŷ Hafan Children’s Hospice used audience insight to unlock their supporter experience03 Jun 2026, 10:00 – 11:30 BSTZoom
Loyalty Day 202619 Nov 2026, 14:00 – 17:00Online conference
Supporter Experience Summit 2026Date and time is TBDLondon, London, UK
Shaping a shared vision for supporter experience with The Woodland TrustDate and time is TBDZoom
A roadmap to successful fundraising from better supporter experiencesRSVP Closed17 Feb 2026, 10:30 – 11:30 GMT+11Zoom