acorn-g4c1fec0ad_640_edited.jpg

We were delighted to end this year's Loyalty Day with a special Q&A session with David Reeves, newly appointed Chair of the CIoF Supporter Experience Group and Supporter Journey Manager at The Woodland Trust. 

 

Here are some of his thoughts on what makes a great supporter journey, on the barriers and challenges, and the importance of measuring the supporter experience.

 

Read more