Services

Our research has proven that improving supporter loyalty through adapting and improving supporters' experiences with a charity will increase donor retention, increase legacy pledges and increase fundraising income - all with more satisfied donors set to support for the long-term. In fact:

A one point increase in supporter loyalty can lead to a +20% increase in income over three years.

Our services help charities grow supporter loyalty and income. Find out more!

The Chase Index

Increase support and income by measuring, understanding and growing supporter loyalty.

Exclusive member benefits.

Chase Lite

Designed exclusively for smaller charities like you to grow your support and income by focusing on your supporter loyalty and experience.

Consultancy

Through experience in fundraising, planning and governance, we provide highly tailored consulting to help you identify and remove barriers and deliver greater impact.

Simple Audit

A tool for auditing your charity's supporter experience maturity and taking action to be more supporter-focused through your communications.