Our Services

We exist to help you successfully embed the supporter experience across your organisation.

Working with us is the first step towards truly understanding your supporter experience - what makes your supporters tick, and why. Because our research has proven that improving supporter loyalty, through adapting and improving supporters' experiences with a charity, will increase donor retention, increase legacy pledges and increase fundraising income - all with more satisfied donors set to support for the long-term.

In fact:

A one point increase in supporter loyalty can lead to a +20% increase in income over three years.

Our services can help you to understand and improve your supporter experience, grow supporter loyalty and raise more income. Find out more!

The Chase Index

Increase support and income by monitor your supporter experience with your very own loyalty score.

Includes exclusive member benefits.

Chase Lite

Designed exclusively for smaller charities like you to grow your support and income by focusing on your supporter loyalty and experience.

Consultancy

Through experience in fundraising, planning and governance, we provide highly tailored consulting to help you identify and remove barriers and deliver greater impact.

Simple Audit

A tool for auditing your charity's supporter experience maturity and taking action to be more supporter-focused through your communications.