Loyalty Day is back and we'd love you to join us...
We are thrilled to announce a great line up of charity leaders who have helped create a culture for growing supporter loyalty together — Come and be inspired and energised with new ideas!
Programme
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Transforming Macmillan together – Jess Gillham, Reimagine Macmillan Taskforce leader – How the cancer charity is taking an inclusive and collaborative approach to setting a new vision for the future.
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Because of structure, not despite – Joe Jenkins, Executive Director, Social Impact, The Children’s Society – How you can use structure to your advantage to help deliver more impact and better experiences.
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The importance of Equity, Diversity & Inclusion (EDI) – Isha Sadiq, Senior Internal DEI Consultant, EW Group – What do we mean by EDI? Why its important in the charity sector and what are the barriers to inclusion?
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Kind leadership – Shahida Aslam, Director of Operations, Helena Kennedy Foundation – Shahida will share her personal experiences and thoughts on leadership and the positive impact this can have on teams and the experiences they offer supporters.
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Legacy case study: Barnardo’s – A case study looking at how collaboration created a top-drawer legacy campaign for Barnardo’s from Sarah Dalling, Senior Legacy Marketing Manager, and Lucy Richardson, Legacy Marketing Manager.
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Charity roundtable discussion – Senior leaders Tracey Pritchard, Director of Engagement and Income Generation, RSPCA, and Paul Amadi, Chief Supporter Officer, British Red Cross reflect on their personal experiences of collaboration to deliver better supporter experiences.
Our speakers
With a theme of culture and working together, we're presenting a series of short talks and discussions with our guest charities to explore how collaboration is essential for delivering truly excellent experiences for our beneficiaries, colleagues and partners, and our supporters. The kind of experiences that grow supporter loyalty, positive reputation and donated income.
Jess Gillham
Reimagine Macmillan Taskforce lead, Macmillan Cancer Support
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Shahida Aslam
Director of Operations, Helena Kennedy Foundation
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Tracey Pritchard
Director of Engagement and Income Generation, RSPCA
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Joe Jenkins
Executive Director of Social Impact, The Children’s Society
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Sarah Dalling
Senior Legacy Marketing Manager, Barnardo's
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Paul Amadi
Chief Supporter Officer, British Red Cross
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Isha Sadiq
Senior Internal DEI Consultant, EW Group
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Lucy Richardson
Legacy Marketing Manager, Barnardo's
Sarah Haine
Senior Supporter Experience Advisor
The Leprosy Mission
“Loyalty Day is a highlight of my calendar and an event I always look forward to. Each time there is a stellar list of guest speakers who openly share great insights and ideas. I always come away inspired and energised.”
Carla Lord
Senior Experience Manager
RNLI
“About Loyalty’s research into loyalty is the Holy Grail that all those of us invested in supporter experience have been waiting for! For me, the main take out is finally having a tangible link between improving the experience and an increase in income. Very exciting!”
Shabz Khokhar
Head of Supporter Care
Motor Neurone Disease Association
"Loyalty Day is an annual highlight for me, I always look forward to hearing and sharing insights, such a great way to expand your knowledge."
Each year on Loyalty Day, we host a FREE online event at which we celebrate all things ‘loyalty’.
This year's event takes place online Thursday, 16 November, 2pm-5pm GMT so let's grow supporter loyalty together. Sign up now for FREE and bring your questions on the day!