6 essential steps for supporter experience success

Every interaction that someone has with your charity can influence how they feel about your cause – and this feeling has a direct impact on their future giving behaviour. But creating an excellent experience is a marathon, not a sprint.

Ready to get started?

Join this hands-on masterclass with the team at About Loyalty to unlock the practical 6-step framework, designed specifically for the charity sector, that will take you and your organisation from zero to supporter experience hero.

Our free Supporter Experience Masterclasses provide the insights and the tools you need to deliver an outstanding experience for supporters:​

• A chance to share ideas and connect with like-minded fundraisers.

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• Proven techniques, grounded in years of research, for growing lifetime supporter value.​

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• Real-world examples from charities already taking action to improving their supporter experience.

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• Practical tips and actions for you to take away and start using the next day.