Practical ways to build donor loyalty

We're delighted to be joining Return Fundraising for one of their hands-on, practical workshops in the heart of London, all about the connection between delivering great supporter experiences and raising more long-term income. Will we see you there?

Why do donors stay? And more importantly, why do they leave? At this exclusive breakfast reception, we'll be discussing what keeps supporters committed to your cause, and how telephone stewardship can play a vital role in your long-term retention strategy. 

Using benchmarks and case studies, we'll examine the core drivers of supporter retention and the common pitfalls that lead to attrition. You'll walk away with a practical framework for optimising your supporter experience and enhancing the lifetime value of your audience.            

Why join us?            

1) Optimise ROI with audience insight: Use data to determine where your stewardship is delivering the biggest impact

2) Transform insight into action: apply supporter experience best practice to your own telemarketing strategies

3) Receive Benchmarks and Key Figures: Gain the inspiration and evidence you need to launch or refine your stewardship activity immediately

Join us from 9:15am for a complimentary breakfast of pastries, tea and coffee. We'll begin with a presentation at 9:30am and will wrap up by 11:30am, with a short break at around 10:00am. 

This event has limited capacity. Please confirm your place with Return Fundraising via this Google Form: Practical Ways to Build Donor Loyalty - Thursday 30th April 2026