Size is our superpower: a supporter experience masterclass for small charities

In this Small Charity Week masterclass special, we’ll dive into the world of loyalty on a smaller scale. If you work for a small charity and you’ve had any of these thoughts, this is the workshop for you:

• I know that a great supporter experience is important - but what will have the most impact for my supporters?

• We know our supporters love us, but we don’t know why they choose to give – or stop giving.

• Where should I start? There are so many options, and so little time!

We’ll be joined by Olly Du Croz, Head of Fundraising and Communications at the International Nepal Fellowship (INF), who will share how they have learned to use their charity’s size as a supporter experience superpower. And we’ll share some hypotheses of our own, drawn from our database of 600,000+ supporters, into what makes a truly excellent experience for supporters of smaller charities.

This is a masterclass designed with smaller charities in mind! As places are limited, please help us ensure small charities are able to attend by only registering if you would class your organisation as such - whether it's by annual income, organisation size, or another metric.

Our free Supporter Experience Masterclasses provide the insights and the tools you need to deliver an outstanding experience for supporters:​​

• Proven techniques, grounded in years of research, for growing lifetime supporter value.​

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• Real-world examples from charities already taking action to improving their supporter experience.

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• A chance to share ideas and connect with like-minded fundraisers.

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• Practical tips and actions for you to take away and start using the next day