

Wed 05 Jun
|Zoom
Supporter Experience Masterclass: championing supporter loyalty with Animals Asia
Time & Location
05 Jun 2024, 09:45 – 11:00
Zoom
About the event
Our free Supporter Experience Masterclasses provide the tools you need to grow supporter loyalty:
Proven techniques, grounded in years of research, for growing lifetime supporter value.
Expert guidance on how to elevate your supporter experience – from asking to thanking and everything in-between.
Access a community of like-minded fundraisers who understand the importance of an outstanding supporter experience.
We are delighted to welcome our special guest speakers:
Jo Dunsford, Global Director of Fundraising and Communications
Heidi Quine, Bear and Vet Team Director
Animals Asia have adopted their supporters as “part of the family” – and they mean it.
From a servant leadership style to thank-you videos that hit the mark, every part of this organisation is primed to nurture a trusting, committed relationship with supporters. And sometimes, this means turning the status quo on its head...
Jo and Heidi will be joining us to share exclusive insights into the Animals Asia approach - their secret to providing an authentic and personalised experience which has earned them a place at the top of our benchmarking leaderboard, The Chase Index.
Join us for a morning of active discussion, storytelling and sharing best practice, and come away with some practical actions designed to improve the supporter experience and grow your long-term income.