Our Services

We exist to help you successfully embed the supporter experience across your organisation.

Working with us is the first step towards truly understanding your supporter experience - what makes your supporters tick, and why.

And when you understand something, you can change it. And it changes you.

As a member of our Chase Index community, we will work alongside you to:

Measure

Diagnose

Act

Collaborate

Measure

Fast, flexible, and industry-standard research that provides clear insights into your supporters’ experience.

Diagnose

Fast, flexible, and industry-standard research that provides clear insights into your supporters’ experience.

Act

Bespoke action planning tailored to your results and designed to help you play to your strengths, accelerate your progress and grow your fundraising success.

Collaborate

Exclusive access to our community of charities who are already leveraging insights to boost their supporter engagement and raise more income.

The Chase Index

Increase support and income by monitor your supporter experience with your very own loyalty score.

Includes exclusive member benefits.

Chase Lite

Designed exclusively for smaller charities like you to grow your support and income by focusing on your supporter loyalty and experience.

Consultancy

Through experience in fundraising, planning and governance, we provide highly tailored consulting to help you identify and remove barriers and deliver greater impact.

Simple Audit

A tool for auditing your charity's supporter experience maturity and taking action to be more supporter-focused through your communications.

Looking for something else?

Let's talk.

Whether you’re a smaller charity in need of a straightforward solution or a larger organisation seeking bespoke loyalty tracking, we have a package tailored to your needs.

Let's talk