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Loyalty Day 2024 exclusive: claim your free Supporter Experience Audit

You should be starting the new year with as much insight into your supporters as possible. And that’s why, for a limited time only, we’re offering 5 Loyalty Day guests the opportunity to have a FREE audit of their supporter experience.

At About Loyalty, we dream that every charity values and measures the supporter experience, takes action to improve the experience, and sees their income and impact grow as a result. And the way that we do this is by measuring supporter loyalty.

We have big plans for 2025. And we’d like to invite you to be a part of it. Are you ready to get started?

These charities have found out how good their supporter experience is:

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Could you be next?

​What you’ll gain from applying for a free supporter experience audit:

  • Your own tailored results report, outlining your supporter experience strengths and weaknesses.

  • Expert insight into the the best opportunities for improving your supporter experience and raising more income.

  • An industry-standard benchmark against 50+ charities who are already measuring and improving their supporter experience.

Is this audit for me?

You should apply for this free supporter experience audit if:

  • You work in a charity or nonprofit organisation.

  • You know that retention and supporter experience should be a priority – but you don’t know where to start.

  • You’re interested in getting the best head start possible on your supporter experience strategy in 2025.

  • Your organisation has an emailable supporter base of at least 7,500 (this is important!).

The audit will take place in the first half of 2025 (January - July). ​Whilst our full services are available in all languages, this audit is only available in English.

If you’re not sure if this opportunity is for you, or would like to hear more before applying, just send an email to roger@about-loyalty.com.

What next?

Applications for the supporter experience audit are now open! If you’re ready to apply, simply fill in the form below before the closing date of Thursday 5th December.

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Whilst we’d love to offer this opportunity to everyone who joined us at Loyalty Day 2024, as a small team we can only offer a limited number to provide the best possible experience. So, the more information you can provide in the form below, the more chance there is that we can work together!

We’re really looking forward to receiving your application. If you have any questions, or would like to discuss membership of The Chase Index in 2025, please get in touch.

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