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Watch on YouTube: Loyalty Day 2023

Our recent Loyalty Day 2023 event is now available to watch on demand via this YouTube playlist.

It was fantastic to see so many join us as we marked #LoyaltyDay23. With a theme of Growing supporter loyaly together, an amazing line-up of charity experts talked us through collaboration and creating shared vision, leading through kindness, successful team structures and empowering staff, and how all of these things feed into and enable amazing supporter experiences and loyalty.

“There isn’t a single person in your charity who doesn’t have some responsibility for growing supporter loyalty.” — Roger Lawson

As a quick reminder to whet your appetite, this year's sessions included: 

  • Macmillan's collaborative approach to creating a new shared vision

  • How The Children's Society broke down structural barriers to empower teams and deliver results

  • How to overcome barriers keeping you from being an inclusive organisation, with insight from EW Group

  • A moving discussion around leading with integrity and cultivating kindness, led by Helena Kennedy Foundation

  • How collaboration helped Barnardo's achieve authenticity in their first legacy TV campaign

  • An insightful roundtable discussion, with leaders from the RSPCABritish Red Cross and The Children's Society.

Want to find out more about how we can help you grow supporter loyalty? Get in touch.




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