Apply to be our Supporter Experience Partner
Are you energised by supporting charities to strengthen supporter relationships?
Do you love helping people make sense of insight and turning it into action?
And do you enjoy bringing structure, clarity and calm to complex work?
If so, you could be the newest member of our team.
Overview - what you need to know about this role
Job Title:
Supporter Experience Partner
Deadline:
Monday 18th May. We will be actively interviewing for
this role, so early application is encouraged.
Salary:
£35,000 - £42,000 per annum, depending on experience
Benefits:
Four-day week, five weeks’ annual leave (20 days) plus Bank Holidays.
Location:
Remote (home-based) with regular team away days across the UK
Job summary - what you'll be doing
This is a rare opportunity to work for a company that is changing the way in which individual charities, and the sector as a whole, view supporters and grow support.
As a Supporter Experience Partner, you’ll play a central role in delivering this work — supporting clients, preparing materials, co‑facilitating sessions and ensuring everything runs smoothly.
You’ll work closely with our Supporter Experience Lead as a collaborator and co‑partner, contributing to strategy while also bringing the organisation, detail and delivery excellence that keeps our work flowing.
Our commitment to a positive workplace culture
About Loyalty is dedicated to fostering a workplace environment without any form of discrimination or harassment:
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We expect every member of the About Loyalty community to play their role in nurturing and upholding an atmosphere where every individual has the chance to experience inclusion and is treated with the respect and dignity they merit.
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We ensure that decisions regarding hiring, compensation, training and performance evaluation are conducted impartially, and we extend equal employment opportunities to all qualified candidates and employees. We continuously endeavour to provide an inclusive setting that extends a warm welcome to every employee and candidate.
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We are fully supportive of flexible working so if you are our perfect candidate we will consider some flexibility.
How to apply
We have some exciting plans, and we need your help to make them happen. Come and be part of the team and empower charities to improve the supporter experience all around the world.
Are you interested? If so, do drop Tash (Natasha@About-Loyalty.com) a line to say so, and we’ll be happy to talk to you about the role and our aims in more detail.
Or if you already know enough, please send us your CV along with a note about why this job excites you. We can’t wait to hear from you.
If you have any other questions about applying to join our team, we'd be happy to chat.
Please contact Roger Lawson at Roger@About-Loyalty.com.